Why Work Doesn’t Happen at Work

“Managers are people whose job it is to interrupt people.”

–Jason Fried, October 2010 TED talk, “Why Work Doesn’t Happen at Work

Does your company have an M & M problem?

M&M = Managers and Meetings.

Although I am a big proponent of conversation and small talk, sometimes it is better not to talk, when talking is an interruption to productive or creative work.

In the TED presentation, Jason Fried, co-founder of 37signals, compares interrupted work to interrupted sleep.  He also makes a case for allowing people to work at home (and use Facebook and Twitter at work), arguing that  those distractions are voluntary and less disruptive than the involuntary distractions of interruptions by meetings and managers.

He ends with 3 suggestions on how to make the office a better place to work:

  1. Have “No-Talk” times (like 4 hours on a Thursday afternoon) at least once a month
  2. Use passive modes of communication (IM’s and email) that allow people to voluntarily interrupt themselves
  3. Cancel meetings if you have the power to do so

If you are a manager or business owner, watching this 15 minute video, Why Work Doesn’t Happen at Work, could save you and your company untold hours and increase productivity and profits.

Diane’s website


About Diane Windingland
I speak for organizations that want their people to have better, more profitable conversations.

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