Free Ebook! The Respect Virus: How to Create a Contagious Culture of Respect

The Respect Virus
Limited time! Get your free Kindle version (US linkCanadian linkUK link)You can create a culture of respect at work and at home through practical strategies and techniques taught in this book. From learning to take other’s perspectives to creating a personal engagement plan to moving from gridlock to dialogue, you can be a carrier of respect.

“Treating people with respect and valuing them is a universal language. Culture trumps strategy.”—Howard Schultz, Starbucks’ CEO

Written in an easy-to-read conversational style, this short book will inspire you to spread respect far and wide.

It’s free on Kindle through Wednesday, April 16, 2014 (after that, it’s only $3.99).No Kindle?  No problem. Get a free Kindle reader app (for phone, tablet or pc).

The book is also available in print format ($8.00).

If you have a chance and can leave a review on Amazon, I’d appreciate it!

Professionalism in the Workplace (and IT misuse)

Professionalism in the workplace

A few weeks ago, a headline in the Sunday paper caught my eye:  College ‘charm schools’ fill gap.  The article talked about how colleges are teaching students business etiquette, including things like how to master small talk.

“A good résumé and a degree only gets you to the table. Professional behaviors are what get you a job.” –Matthew Randall, Executive Director of the Center for Professional Excellence at York College in Pennsylvania.

Intrigued with the concept of a “center for professional excellence,” I tracked down Matthew Randall, and sent him a copy of my book Small Talk Big Results.  He sent me the above infographic (Click here for a pdf of the infographic) as well as the full length 2012 study).

What I found most surprising was the section on IT misuse on the job.  Approximately 4 out of 5 respondents saw misuse in these  areas:

  • excessive use of social media
  • text messaging at inappropriate times
  • inappropriate internet use.

Clearly there is a mismatch between actual and expected behavior.

What challenges with IT misuse or other professionalism issues have you seen at work?